Incident start: 2019-06-10 14:49
Incident description: Network disturbance - Mölnlycke
Time of repair: 2019-10-06 20:20
Affected geographical area: Sweden - Landvetter
Affected Users: Private segment
Cause of disturbance: Under investigation
Current progress report:
2019-06-10 14:49 - Alarms raised, troubleshooting ongoing.
2019-06-10 16:00 - Technicians dispatched to continue troubleshooting. ETA 17:30
2019-06-10 18:30 - Field engineer has som problems with access to site. New contact in building provided. No ETA for when the field engineer is on site.
2019-06-10 19:35 - Local contact person did not have the correct keys and he can access them tomorrow morning when the BRF office opens.
Technician will return tomorrow to continue the troubleshooting.
2019-06-10 19:40 - new ETR set to 2019-10-11 10:00
2019-06-10 20:20 - Technicians did manage to gain accesss to the site and did find that the reasong for this outage was a local power fuse. Power fuse was reset and all services retored.