How does the Cloud Desktop service work?

Cloud Desktop

This information is aimed at small to medium‑sized businesses without their own IT administrator.

Why use a cloud provider?

Most companies choose to switch to the cloud for several reasons. It means cost savings, increased efficiency, and more flexibility. The cloud also provides security, since cloud services don’t rely on any single hardware component always being available.

Investing in hardware and the expertise needed to build an equally reliable local environment on a small scale—without in‑house technical know‑how—incurs high consulting hourly rates and tens of thousands of kronor in equipment costs.

Internetport instead offers a complete solution as a service, typically beginning the moment you sign up for the Cloud Desktop service.

There are many reasons to choose us as your cloud provider:

  • We offer predictable contract pricing at low cost
  • We’re a long‑term partner with years of experience and satisfied customers
  • We tailor the solution to your company’s needs
  • We commit to storing your data within Sweden’s borders per Based in Sweden

What is included in the Cloud Desktop service?

When we developed this service, we added all the components needed so a company can work together—and with external partners—securely and seamlessly, whether users are on a local PC or connecting to a cloud server.

With this service as a foundation, we can meet your company’s growing IT needs without costly upgrade projects later, since the solution scales to thousands of users.

Products used in the Cloud Desktop suite

Product Function
Office 365 Microsoft’s standard suite of collaboration tools.
Sophos XG Firewall Secure connection between cloud, office, and public locations via VPN.
Windows Server The OS that runs the software to meet your needs—user rights, print server, web server, file shares, etc.

Services included in the Cloud Desktop suite

Service Description
Installation We migrate your data to the cloud and help your staff transition smoothly to Office 365.
Helpdesk Our Helpdesk team assists you with any needs via phone and email.
Backup We continuously back up your server.
Operation and maintenance We monitor your server’s performance and notify you if capacity upgrades are needed.

Summary

We migrate data from your current server to the cloud server

  • Technicians evaluate your current server, create a migration strategy, and highlight any complications.
  • Technicians install the latest Windows Server Standard on a Virtual Server and configure your users, shares, applications, and data.

We move your Office data to Office 365

  • Technicians synchronize all mailboxes from your on‑premises Exchange environment to the Office 365 cloud—email, calendars, meetings, address books, etc.

We continuously back up your server

  • By default, we run a daily backup and retain data for two weeks across multiple geographically separated locations.

Users securely access the cloud server via a central firewall

  • Users connect via Remote Desktop to the company’s private network in the cloud over a VPN tunnel—available on multiple OSs. Each user downloads their unique VPN client from a web‑based user portal.

Additional product: You can purchase on‑premises firewall hardware to bridge your office network so that no client PCs need local VPN software—handy for printers, etc.


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