This guide details the process of altering Mail Exchanger (MX) records in Plesk. MX records designate the mail server responsible for receiving email messages associated with a domain. Domains with multiple mail servers can establish the priority of their MX records to dictate the sequence in which the servers are utilized.
Note: If you have a shared hosting package, kindly request assistance from our support team to modify MX record entries for your domain.
For other Plesk accounts, adhere to the following instructions.
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Sign in to your Plesk account.
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Navigate to Websites & Domains in the left-hand panel.
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On the main screen, click to expand the section for the specific domain for which you want to modify the MX record.
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Next, select the Hosting & DNS tab from the menu.
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Within the Hosting & DNS section, click on DNS Settings.
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Within DNS Settings, locate the list of records. Click on the record you intend to modify, and the Edit the Resource Record screen will appear.
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On the Edit the Resource Record page, access the Record Type dropdown box and choose the MX option.
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A new set of fields will emerge. Input the details of your mail server (e.g., mail.example.com) into the Name Server field.
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Utilize the dropdown box next to "Specify the priority of the mail exchange server." Choose the desired priority, ranging from 50 (lowest priority) to 0 (highest priority)
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To save your modifications, click OK.